Last updated: November 8, 2025
Welcome to horseuae.com (“Site”), operated by Horse UAE (“we”, “us”, or “our”). By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our services.
This section clarifies who can use the site; typically, users should be at least 18 years old or have parental consent. By using the Site, you accept all terms outlined here and our Privacy Policy. If you disagree with any part, you should not use the Site.
Prices on the Site are in UAE Dirham (AED) and include all applicable taxes unless stated otherwise. We reserve the right to correct any pricing errors or update prices without notice. Your order is subject to acceptance and product availability; we may refuse or cancel orders in cases of suspected fraud, stock shortages, or pricing errors. Payments must be completed in full using accepted methods during checkout. This ensures transparency on payment obligations and protects us against unpaid orders.
This section covers shipping areas (primarily UAE and specific international regions), estimated delivery times, and shipping cost transparency at checkout. It also emphasizes your responsibility to provide accurate delivery information. Delays outside our control (e.g., customs clearance) are disclosed to manage expectations. Risk of loss is transferred to you once the product is dispatched to the carrier, clarifying liability during transit.
Outlining the return window (typically 14 days), this section explains how to return items that meet the return criteria (unused, original packaging). It describes the inspection process before refund or exchange approval and details who bears return shipping costs. Some products (e.g., perishable or customized items) may be excluded, ensuring compliance with UAE Consumer Protection Law which mandates clear refund and return policies, protecting customer rights while limiting seller liabilities.
We state that all website content—including logos, images, text, and software—are owned or licensed by Horse UAE. This protects your creative assets by prohibiting unauthorized copying, distribution, or alteration. It affirms your rights legally and deters misuse of your content.
If users register, they must provide accurate information and keep their credentials secure. The section underlines users’ responsibility for activity under their account and reserves your right to suspend accounts misused or violating terms. This helps safeguard both your business and customers.
We strive to ensure product descriptions, prices, and availability are accurate but allow for unintentional errors. This transparency helps prevent disputes. The clause also reserves your right to discontinue products or modify offerings, enabling flexible inventory and marketing management.
This section limits Horse UAE’s liability for indirect, incidental, or consequential damages arising from the use or inability to use the site or products. It also disclaims warranties of uninterrupted or error-free service. This is standard in ecommerce to protect your business from excessive legal claims.
Users agree to indemnify and hold Horse UAE harmless from claims or damages resulting from violation of Terms or misuse of the site. This provision protects you in the event a user acts unlawfully or harmfully related to your services.
These Terms are governed by UAE federal and relevant local laws. Disputes are resolved exclusively in UAE courts. This clause provides clarity on legal jurisdiction, enhancing enforceability and aligning with regional legal norms.
You reserve the right to update Terms and Conditions at any time. Changes are posted here and become effective immediately, with continued use constituting acceptance. This keeps your agreement current with business and legal developments.
For any questions or clarifications about these Terms & Conditions, contact us by
Email: info@horseuae.com
Address: TACK AND TRACK LLC، Umm suqeim street - road - Al Barsha - al quoz 4 - Dubai
Phone: 050 395 4796
